Shipping
All items are shipped within 2-3 business days of receipt of your order. You will receive an e-mail confirmation and tracking details. Please allow 7 to 10 days for your items to arrive. If you need it sent overnight, please call or e-mail us so we can make those arrangements.

If you live in the Lehigh Valley area, and would like to pick up your item, please contact us to arrange a convenient time.

Return/Exchange Policy
If you are unhappy with your purchase, we ask that you return it within 14 days. At that time we will credit your account, or issue a check, for the price of the item, excluding shipping charges.

If your item is damaged, please return it (with all the pieces) via Priority Mail for repair or exchange. Make sure you include a copy of your receipt so we can contact you with any questions.

Purchasing
Credit card details are collected using an SSL secured server. We accept Visa, Mastercard, American Express, Discover, PayPal and checks for payment.

Residents of Pennsylvania will be charged sales tax.

Custom Orders
Most items are one-of-a-kind, but custom orders are available. Please contact ann@bluestemstudio.biz for more information.

Contact information
bluestem studio
PO Box 3256
Allentown, PA 18106
610-776-1462
customerservice@bluestemstudio.biz